Privacy Policy
Last updated: August 2026
Who we are
Valto Valeting is a mobile and on-site car valeting and detailing business based in Cambourne, Cambridgeshire. This policy explains what personal data we collect through this website, why we collect it, and how it's handled.
What we collect
When you submit a booking enquiry through our contact form, we collect:
- Your name
- Phone number
- Email address (if provided)
- Vehicle make and model
- Service requested and preferred location type
- Any additional notes you choose to include
We don't use analytics, tracking cookies, or advertising scripts on this site, so we don't collect browsing data, device fingerprints, or behavioural information.
Why we collect it
We use this information solely to respond to your enquiry, confirm booking details, and deliver the service you've requested. This is processed on the basis of taking steps at your request prior to entering into a contract, and our legitimate interest in running the business.
How it's stored
Booking form submissions are processed and stored by Netlify, our website hosting provider, and forwarded to our business email inbox. Netlify acts as a data processor on our behalf. We don't sell, rent, or share your information with any other third party for marketing purposes.
How long we keep it
We retain booking enquiry data only for as long as necessary to fulfil the booking and for reasonable record-keeping afterward (typically no longer than 24 months), unless you ask us to delete it sooner.
Your rights
Under UK GDPR, you have the right to:
- Ask what personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete your data
- Object to how your data is used
- Request a copy of your data in a portable format
To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data hasn't been handled properly.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.